Held hostage by Telkom!!!

Held hostage by Telkom... 6 years i have been with them and they have suspended my account from a dispute of a debit order been changed from one bank to another. Ita June 2023 account changed in October 2022. I was told that i muat pay over R400 in penalties because they ran a debit order on a closed account even though new bank had paid them... Now almost 7 months later they suspended my account and wont reconnect if i dont pay the penalties. The call centre lady was so rude and her response was it is what it is...

Reluctantly i paid the account and now they wont reconnect until it reflecta on their account and wont even accept my POP so just wait Mrs Griffin for 48 to 72 hours...

I work from home this is ridiculous 😒 😑