Heids

Purchased 2 sets of data transposing one of the numbers on both occasions in error, of course. The error number does not exist, thus the data has not been used.. Been in contact with Telkom a number of times to resolve this and have the data transferred to the proper number. Over a month later and various emails, I am still waiting. No response to emails, and a nightmare of note getting through to the right department telephonically. I've asked for an email response, as I was getting frustrated with all the aggressive telemarketing calls and as such blocked their number on my phone. Failure to either refund me or allocate the data to correct number would be considered theft, would it not?