1 reviews | Active since Nov 2014
HEADLINE unknown charges
good Day <br> <br> below has been going on to long<br> <br> when will it be sorted and when will I get refunded?<br> <br> INCIDENT Tue 29 Sep View all reports by user <br> good day<br> <br> I took out a contract for my son and was told there will not be additional charges the contract is <br> R350 per month.<br> kindly have these charges refunded and confirm that there will not be additional charges generated <br> on this contract <br> <br> now there are additional charges of below<br> <br> Usage Fees<br> Data R 122.00<br> Subtotal (Usage Fees) VAT included at 14% R 122.00<br> Other<br> Once-off Internet Bundle R 78.00<br> Subtotal (Other) VAT included at 14% R 78.00<br> <br> account details are as follows below<br> <br> Account no ***<br> Service ref ***<br> Invoice no ***<br> Invoice date 01 Sep 2015<br> Due date 30 Sep 2015 <br> Inappropriate report? <br> SUPPLIER'S RESPONSE Telkom Time and Date 10:08:19 | Tue 29 Sep 15 <br> <br> Kind regards<br> Lindani Shusha <br> Telkom Mobile Social Media<br> <br> <br> Tel +27 (0)81180<br> [URL Removed]<br> [URL Removed]<br> <br>
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your reference number is: SM174694
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and has been escalated for investigation, we will provide feedback as soon as possible.
Your reference number is: SM174694
We do apologize for any inconvenience we have caused you.
Regards
Narriman Lalla
Telkom Social Media Team
Best regards,
