Hazel at Telkom...I am still waiting for a reply

I think I will need to treat this like a blogging page until I get a response from Telkom.

9 months down the line I am being charged for a LIT box I still don't have and a USB ****le that does not work. It is no use trying to phone you, I just keep getting put through from one department to the next until the phone goes dead.

How can you call this service? You keep pushing deals, but customers are not getting what they paid for. I previously quoted the Consumer Protection Act, so I won't do so again, but I feel the need to take further action against you should my money not be refunded in full.