JS
JeanrAA(C) Smit
1 reviews | Active since Oct 2013
15 Nov 2015, 11:06
haven't had Internet for a week
haven't had Internet for a week and am slowly losing my job because of it. each time I call with reference no 299CTK091115 they give me a different status and tell me that they have \escalated "the fault. how many weeks does one wait without service from a service provider before you discontinue the service?<br> <br> <br> """
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Replies (1)
Telkom's replyOfficial
15 Nov 2015, 12:05Hello die-jeanre,
Hi an escalation has been logged and you can check with us again if you have not heard anything from our technician.
Your reference number is SM167942
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Hi an escalation has been logged and you can check with us again if you have not heard anything from our technician.
Your reference number is SM167942
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Telkom's reply15 Nov 2015, 12:05
Official
Hello die-jeanre,
Hi an escalation has been logged and you can check with us again if you have not heard anything from our technician.
Your reference number is SM167942
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Hi an escalation has been logged and you can check with us again if you have not heard anything from our technician.
Your reference number is SM167942
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***