LM
Lindiwe M

1 reviews | Active since Nov 2017

29 Jan 2018, 13:01

Have you ever felt powerless towards a service provider that regardless of no service provided to you , you still find their debit order running through your account.

I have been trying to resolve the issue of being double charged on my contract for the past 2 months, the experience has taught me how you can be mistreated by a service provide and still go back because you are bind by the contract, and they use this against you while on their side they don't owner the contract. They will leave you feeling powerless and not sure who to turn to next.Imagine being ****** by such a big company.

Telkom is one company that does not care about its client , just to think that such a huge company has no reachable call center, it shows how much they don't have any regard for their clients, you go to their stores, purchase the product and there after you are own your own , if you have issues with the product don't ever think they will be readily reachable to assist you.

After back and forth with Fin-rite their insurance policy partner,they have not refunded me my money.Anyone thinking of using Telkom just know that you are own your own.

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