dK
daniel K
1 reviews | Active since Aug 2015
04 Apr 2016, 10:13
Have upgraded in August and still paying
Hi there I have upgraded from a 10gb data to 30gb data in August and I am currently paying for the 10gb and 30gb. Telkom should have cancelled the 10gb in August when I upgraded to the 30gb but never did its been 6 months now. How difficult is it to do a cancelation on their side and pay me back all the money.
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Replies (2)
Telkom's replyOfficial
04 Apr 2016, 11:19Hello neilkeyter,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM196129
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM196129
Regards
Luleka
Telkom Social Media Team
Telkom's reply04 Apr 2016, 11:19
Official
Hello neilkeyter,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM196129
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is:SM196129
Regards
Luleka
Telkom Social Media Team
dK
daniel K's updateReviewer Update
05 May 2016, 08:31Still waiting for Telkom to call me regarding this matter
dK
daniel K's update05 May 2016, 08:31
Reviewer Update
Still waiting for Telkom to call me regarding this matter