1 reviews | Active since Aug 2013
Have to wait 3 months for a line and still nothing
I have waited patiently for my adsl line with previous complaints as to nothing happening. I was given a call last week Friday to say that someone would come on Monday on my voicemail. I then waited Monday the whole day for nothing. I then called 10210 to find out what was happening and was told that the installation was cancelled due to the fact that I had missed the call. I was told that someone would call me for a new installation date. So someone called me on Tuesday and confirmed for yesterday and that the technician would call me to say what time they were coming. I waited again the whole day and nothing. This is absolutely ridiculous as you have cost me 2 days of work and loads of airtime having to call to find out what's going on. This is extremely bad service and I have had to spend over R2000 in mobile data waiting for my adsl line because my work is internet based. Thank you telkom for your wonderful service (sarcasm). My address is 53a stompdoring street moreleta park I expect a technician by 9am the latest or you guys can take your service and go waste someone else's time and money.
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM162776
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM162776
Regards
Luleka
Telkom Social Media Team
