Have not updated my account

H i Hello Peter,

I have spoken to two different call centre agents and both of them said they will update my account yet it has not been updated still says my account has been suspended, this type of service reminds why i should've not renewed my contract and you can not even send a proof payment to show you have paid. My line is active, but i want my account up to date.

Please assist me in solving this matter.

Please contact me on ********** 800