Have not received my phone in over a month

Over two months ago I tried for an entire week to take out a contract on the Telkom website. The website refused to process my transaction and so i Was forced to take out the time to visit a store. A month ago i took out the contract in store and was promised the phone a week later. Of course by not being able order the device online, Telkom forced me to forfeit free delivery. The Centurion store where i ordered the device refuses to answer my calls which have amounted to about 50. A week ago I posted a complaint to HelloPeter and Telkom said they will look into it. Since then Telkom has not even had the decency to call me and I did not receive a Customer Feedback email from HelloPeter . I've wasted money on driving +-25Km to the Telkom store for them to tell me they don't have my device and wasted even more on making countless calls. My current mobile device is not working and I have been left stranded. I am utterly disgusted by the service of a company of such magnitude .