DC
Daniel C
1 reviews | Active since Jun 2014
05 Apr 2016, 10:53
Have not received my final bill
I have called telkom numerous times to request my final bill as I gave 30 days notice on the 23rd of February.<br> Therefore my account was closed on the 24th of March.<br> I received a normal bill that charged me till the 11th of April. This was due on the 4th of April. I have refused to pay this as the amounts are incorrect and are charging me past the date that my account was cancelled.<br> <br> I therefore want to get my final bill so I can pay it and finish with this account
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Replies (2)Telkom's replyOfficial
05 Apr 2016, 12:10Hello Dales78,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Telkom's reply05 Apr 2016, 12:10
Official
Hello Dales78,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
DC
Daniel C's updateReviewer Update
11 May 2016, 10:16received final bill
DC
Daniel C's update11 May 2016, 10:16
Reviewer Update
received final bill
