CW
Craig W
1 reviews | Active since Jan 2015
03 Feb 2015, 11:33
HAVE NOT RECEIVED DSTV XPLORA
Hi. <br> My purchase for the upgrade to 10MB/50GB line was completed on 20/01/2015. I received a call saying i would receive a free DSTV XPLORA as part of the upgrade. I received a SMS with my reference number. As of today i have not received my DSTV Xplora. Could you please follow up. I did contact Telkom last Friday and they logged a query.<br> Regards<br> Craig
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Replies (1)Telkom's replyOfficial
05 Feb 2015, 12:57Hello Craig Winter,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85997.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85997.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Telkom's reply05 Feb 2015, 12:57
Official
Hello Craig Winter,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85997.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM85997.
We apologise for any inconvenience caused.
Kind regards
Zulfah Johaadien
Telkom Social Media Team
