Have not been contacted in over two weeks.

I spoke to an agent over two weeks ago, demanding a refund for all the days of non-service I had. He assured me I would be contacted within 5 to 10 working days.<br> <br> More than 10 working days have elapsed. I have not been contacted. I cannot afford to sit on the phone for hours every day listening to Telkom's \on hold\" music.<br> <br> I want my money back."