MI
Mogamat I
1 reviews | Active since Jan 2014
26 Oct 2015, 10:26
HAVE BEEN WAITING OVER A MONTH FOR MY MOBILE
BEFORE I EXPLAIN I HAVE TO SAY YOUR SERVICE IS PATHETIC.... IM ACTUALLY SHOCKED AT YOUR I DONT CARE ATTITUDE FOR A NEW CUSTOMER THAT WANT TO CHANGE FROM A LEADING CELLPHONE PROVIDER TO TELKOM. <br> <br> AFTER APPLYING FOR A CONTRACT WITH YOUR TELKOM MOBILE BLUE ROUTE STORE A MONTH AGO, I AM STILL AWAITING ON THE DEVICE WHAT IS HAPPENING? AFTER I HAVE ADVISED THE AGENT OF MY COMPLAINT SHE TRANSFERS ME TO YOUR SALES TEAM WHICH I HOLD ON FOR 15 ****ING MINUTES AND I STILL WOULD OF BEEN HOLDING IF I HADNT TO CUT THE CALL.<br> <br> YOUR SERVICE IS PATHETIC TELKOM!!!!
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Replies (1)0
Replies (1)Telkom's replyOfficial
26 Oct 2015, 10:59Hello Mogamat0505,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM160952
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM160952
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply26 Oct 2015, 10:59
Official
Hello Mogamat0505,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM160952
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM160952
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
