hate telkom services it's been 2 months and no help paying for stuff that's not working and ripping us of as well

i have been phone telkom for 2 months to report my lte line that is not working they gave me ref number and after a month still nothing all that was said is tech is coming out to check. all the cables in eldorado park was ****** so i requested a Lte line for R220 and voice line for R200 coming to R420 per month 3 years ago we got 2 tablets and it was a 1 year contract we ewent to telkom Maponya as the consultant on the phone said to swop out device we went to mall of the south only to be told that the tablets we are still paying for it and owe telkom R1700.00 and i would be refunded for last years 3 months when the cables was ****** and on top of that the consultant **** and northgate mall telling us that is the best lte and is fast the consultant at mall of the south informed us that our area will never have fast internet and my kids have projects to do and no internet service i am fed up becuase I am not getting any answers this is not on and besides i couldn't change the Huawei tablets after 2 months becuase they did not work and it was delivered by courier when I phoned telkom mobile they said i must take it to a store to resend but i did that and I am stuck with these stuff that's not working and not once did i use the telkom sim cards becuase the tablets was faulty