aP
adel P
1 reviews | Active since Aug 2020
21 Aug 2020, 13:13
Hate Telkom for the Bad service
I paid my account at Checkers and they have been sending me everyday sms saying my account is in a arrears. I have phoned them 3 times already and I have been to the Telkom shop in Somerset Mall. Somerset Mall also locked a call with them and still notthing has been down. Now they went and block my account
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Replies (1)aP
I'm tiered of struggling with you guys now.I need my line to be reconnected.The fault is not on my side.
The debit order that went off at the end of July came back.
I went and paid the account at Checkers.After that I keep on getting sms saying that my account is in arrears.I phone 180 and then the agent keep on telling me that the call will be escalated to the collection department.The agents keep on telling me that the turn around time is 24 to 48 hoursThis has been going on since the beginning of the month and nothing has been done.The collection department have not done anythingNow you guys went and block my account.
I need my phone.I cant sit without a phone.I need collection to sort this out and reconnect my phone now.
adel P's updateReviewer Update
24 Aug 2020, 07:32I'm tiered of struggling with you guys now.I need my line to be reconnected.The fault is not on my side.
The debit order that went off at the end of July came back.
I went and paid the account at Checkers.After that I keep on getting sms saying that my account is in arrears.I phone 180 and then the agent keep on telling me that the call will be escalated to the collection department.The agents keep on telling me that the turn around time is 24 to 48 hoursThis has been going on since the beginning of the month and nothing has been done.The collection department have not done anythingNow you guys went and block my account.
I need my phone.I cant sit without a phone.I need collection to sort this out and reconnect my phone now.
aP
adel P's update24 Aug 2020, 07:32
Reviewer Update
I'm tiered of struggling with you guys now.I need my line to be reconnected.The fault is not on my side.
The debit order that went off at the end of July came back.
I went and paid the account at Checkers.After that I keep on getting sms saying that my account is in arrears.I phone 180 and then the agent keep on telling me that the call will be escalated to the collection department.The agents keep on telling me that the turn around time is 24 to 48 hoursThis has been going on since the beginning of the month and nothing has been done.The collection department have not done anythingNow you guys went and block my account.
I need my phone.I cant sit without a phone.I need collection to sort this out and reconnect my phone now.