1 reviews | Active since Oct 2014
My name is Virginia Id *** I have an account with Telkom for WiFI for business purposes, I got a statement reflecting an amount of R4000 outstanding, I get to Woolworth I pay R1000 for the first time I go again I pay another R1000 ,passed Monday or Tuesday not sure I go Woolworth and pay R2000,same day I go to Telkom Jabulani assisted by a Lady her name is Boitumelo who promised to call me Friday and ask billing to unsuspend the account and activate WiFI, Friday account was not active, I rushed to Maponya got assistant from Dorothy who told me my account is showing an outstanding amount of R407.18 I was shocked because Boitumelo Jabulani didn't pick up that, so Dorothy advise me to go pay and bring proof they will scan and send the proof to billing today, and as she is off today she organized Portia to do that, I pay today and go to Telkom as our yesterday's Agreement they give me the phone to call billing to activate the account I was assisted by zandile nombela who told me to wait again for Tuesday there is nothing she can do, I explained but that didn't help, I am so ****ed by Telkom I don't remember in my entire life received a good customer service with Telkom I hate it with passion, so business must suffer even if I have a proof of payment? I wanna put this on social media I am sick and tired of stinking service from Telkom
Virginia *** or ***
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