1 reviews | Active since Nov 2016
hashtag telkom must fall
<p>I've been with 8ta (telkom) for nearly 5 years, things went ok-ish until I tried to renew my contract in April at Telkom The Glen, In short, the person who assisted me never processed the application and was never there on followup visits to the store and nobody contacted me back. I phoned the call center and only at the end of May did somebody contact me, apologised for the bad service and offered me a deal, but I got only have of it and after phoning the call center for months and a list of reference numbers and names as long as my arm, I got exactly nowhere, until I told a team leader that I am going to reverse my September debitorder to force someone to call me back. Guess what, no call but they locked my phones and data contracts 3 weeks ago. Wake up Telkom!!</p>
Hi alecben
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi alecben
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Good day.
Thank you for your post.
Please be advised that we have sent you an email.
We tried to contact you but your number is not going through.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,
Good day.
Thank you for your post.
Please be advised that we have sent you an email.
We tried to contact you but your number is not going through.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Best regards,
