Has Telkom emerged from the Stone Age yet?

<p>I wonder if anyone at Telkom will even sit up and look at this review. I have been trying to move an ADSL line (sounds simple, hey?) and I have a much better chance to get a response from some alien civilisation 55 000 light years away than from this pathetic ... don't even know what to call them. I tried the online service logging facility, online chat, a physical Telkom shop, and finally the call centre, only to be told this morning the line has been discontinued. But they are still billing me? The same happened a few years ago when I tried to discontinue their Internet service. No one could action my request, and then THEY threatened to take ME to court because I refused to pay for a service I'm not using and don't want but cannot discontinue. I HATE TELKOM!!!</p>