1 reviews | Active since Oct 2017
HAS TELKOM CLOSED DOWN?
I've had no service and no response to complaints and service requests other than computer-generated drivel for 3 weeks now. Is there still a service provider behind the apalling call centre? Even the app has collapsed.
Hi johann-van-der-merwe
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi johann-van-der-merwe
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Good day johann-van-der-merwe,
Thank you for making contact with us.
Please click on the following link, or copy the link to your browser http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF and fill in the form for the cancellation process. Please email the completed form to the email address listed on the form. Please note that there is a 30 notice period for the service to be cancelled.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day johann-van-der-merwe,
Thank you for making contact with us.
Please click on the following link, or copy the link to your browser http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF and fill in the form for the cancellation process. Please email the completed form to the email address listed on the form. Please note that there is a 30 notice period for the service to be cancelled.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,