Has Telkom Abandoned us?

<p>I have had an intermittant fault on my phone since the beginning of June 2017. The service comes and goes. One day I can phone, then next day not. Since about 2 weeks ago, there is no telephone service at all. When I try to log a fault or follow up, I am told Telkom is aware of this fault, dating back to beginning June 2017. What more can a person do to get Telkom to take notice. This is a complex where not just I am affected, other persons in the complex are also affected!</p>