Has not cancelled account

<p>I have sent a cancellation letter on the 13 of April 2016 to cancel a business line ********** and I sent one ********** just t be sure that someone gets my request to cancel. However 3 months on and nothing has happened, I still get invoices for the line even though I dont utilise the service and have requested for cancelation 3 months ago, almost 4 months ago now. I have sent them about 3 emails via their website contact form to make them aware that I have requested a cacelation and wont be paying for the services they are claiming.<br /><br />Maybe someone from Telkom will manage these complaints and action the cancelation, but probably not. I refuse to call in and wait for 30 mins to cancel a line, just to be told to send the cancelation letter to the above email addresses and then nothing gets done.</p> <p> </p> <p>Its time for Telkom to up their game, they make it look like they are a forward moving company with all their new website features like "CHAT LIVE WITH A CONSULTANT" which doesnt get managed either, waiting 30 mins for a chat consultant to assist me, and not one consultant connected with me to chat, its just for show I think.</p> <p> </p> <p>Anyway, hopefully a Telkom consultant sees this and assists me with my cancelation. </p>