MC
Michael C

1 reviews | Active since Aug 2018

29 Aug 2018, 09:30

Harrasment from Telkom!

Telkom

Where to start..... in January this year i cancelled my Telkom account where everything was paid in full.

I had another account in the minus where they owed me nothing much a R100 or so which i also cancelled 3-4 months back.

I still to date get billed on the account i cancelled in January! i have for at least 4 months phoned received sms's about disputes,(at least 5 of them) spent hours on the phone with the so called support i have even received confirmation over the phone where they say they'll re-reimburse me.

Last week friday i received a call saying they are from telkom credit side and i owe them over R2000! and harrasing me saying they will keep on phoning me until i pay the amount.

Monday this week i sent them an email and yet again i only received a dispute with reference no ********** 4.

I have had enough and I am forced to take this further!

I have heard and read on the news from people that suffer the same way i am suffering that Telkom even ITC listed some of these people this is unacceptable!!!

0
Replies (3)
Telkom
Telkom's reply30 Aug 2018, 07:46
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

MC
Michael C's update30 Aug 2018, 08:21
Reviewer Update
ID - *** Cell: ***
MC
Michael C's update30 Aug 2018, 12:39
Reviewer Update
Please ignore as Telkom has paid and closed my account.