JL
Juan L
1 reviews | Active since Aug 2015
07 Sept 2015, 22:13
Hardware not Received after 3 months
I signed up for a 7.5 GB data special contract at the beginning of July'15. After a bit of red tape and a wait and finally ascertaining that my TV licence was required I finally received my GSM hardware by 2015/07/22 (3 weeks later) which included the Huawei 593 router and Hauwei wireless extender. I still have not received my SAMSUNG 55\ 3D SMART LED TV and Kindle after countless calls to the Telkom Mobile store
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Replies (1)Telkom's replyOfficial
07 Sept 2015, 23:14Hello juan.h.leonard,
Thank you for your post.
Please be advised that we have sent you an email & await for your feedback for further assistance.
Your social media reference number is SM143403
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Thank you for your post.
Please be advised that we have sent you an email & await for your feedback for further assistance.
Your social media reference number is SM143403
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Telkom's reply07 Sept 2015, 23:14
Official
Hello juan.h.leonard,
Thank you for your post.
Please be advised that we have sent you an email & await for your feedback for further assistance.
Your social media reference number is SM143403
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Thank you for your post.
Please be advised that we have sent you an email & await for your feedback for further assistance.
Your social media reference number is SM143403
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
