JL
Juan L

1 reviews | Active since Aug 2015

07 Sept 2015, 22:13

Hardware not Received after 3 months

I signed up for a 7.5 GB data special contract at the beginning of July'15. After a bit of red tape and a wait and finally ascertaining that my TV licence was required I finally received my GSM hardware by 2015/07/22 (3 weeks later) which included the Huawei 593 router and Hauwei wireless extender. I still have not received my SAMSUNG 55\ 3D SMART LED TV and Kindle after countless calls to the Telkom Mobile store

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Replies (1)
Telkom
Telkom's reply07 Sept 2015, 23:14
Official
Hello juan.h.leonard,

Thank you for your post.

Please be advised that we have sent you an email & await for your feedback for further assistance.
Your social media reference number is SM143403

We apologize for any inconvenience caused.

Regards
William
Telkom Social Media Team