Harassment from Chat Agent

Contacted your Facebook page for support regarding a Tariff Change request and highlighted the fact this is a new SIM and I have never initiated or requested a Tariff change. Your service agent Lindani Dlamini (LD) is so disrespectful and keeps on sending inappropriate messages as a means to provoke me. This is harassment and I would like for her to put into a disciplinary enquiry for her terrible actions and clear abuse of company tools and protocols. She doesn't not care about Telkom"s Customers nor does she care about her job. It is for this every reason why Telkom is loosing customers to begin with. Now I am still receiving deliberate messages from Lindani and they have no respected my request to stop.