Harassment due to Telkom

<p>4 years ago my device + data contract with Telkom expired (8.ta at the time). <br />before the contract was closed I went in to the branch explaining that I still wanted the data. The consultant assured me it was fine and the new payment would be only for data (less the device installment) <br /><br />when the first "only data" month came I recieved nothing. Going back to 8.ta they then said that the contract was closed and to get data I gad to open a new contract, feeling frustrated, I did not. </p> <p> </p> <p>Last year I got a sms saying that I need to pay Telkom or legal action will be taken against me, thinking it was an error I ignored the sms. Soon after I started getting calls from debt collectors threatening me with legal action. I phoned Telkom customer care who said it doesnt make sense and they will sort it out and that I do not owe monies . The next month the calls came again. Feeling fed up I went into the Canal Walk branch, spoke to a consultant who said to me that its not possible and that he will escalate the matter. thinking he had sorted it out i was extremely upset when once again the debt collectors sent me sms's threatening that sheriffs will come and all sorts of things. phoning the debt collector i spoke to a consultant explaining my story and she said shell sort it out. when they called again I demanded to speak to the manager who once again said it doesnt make sense that 4 years later I am expected to pay monies, and that he will sort it out. which he didnt! because the calls and sms's keep coming</p> <p> </p> <p>Feeling at my last I went back to the Canal walk branch and their system now shows that i have to pay almost R2000 although they cant tell me what for.</p> <p> </p> <p>I am so frustrated because going from a closed contrat to owing no money to owing almost R2000 doesnt make sense and why come back to me after 4 years? this is clearly an error that n obody wants to take resposibility for and im the one having to suffer!!</p> <p> </p> <p>I currently have a adsl contract with telkom which im going to be closing due to the grief theyve put me trough!</p>