1 reviews | Active since Aug 2022
Harassment by your call centre! Unprofessional staff!
For almost 9 months , your call centre has been harassing me to upgrade my phone contract, on every single call I say no and have to repeat myself 3 times a day almost every day!!
I have blocked numerous numbers but yet they manage to contact me over and over! I have asked numerous times for staff members to capture notes to not contact me!
Secondly your rude, seemingly untrained staff, now harrass me with drop dials and dropping the line in my ear when I ask then to leave notes for the next person to not contact me or as soon as I answer! Do you not do any Quality checks on your calls how are these imbeciles allowed to be in a professional environment? Does Telkom not have any pride when it comes to quality of your service and staff members?
I have been too nice about this harassment and am starting to feel violated! Just because you are my network provider doesn’t mean you should violate my privacy and contact me every single day! I’m sick of this now!
PLEASE STOP CONTACTING ME! I DO NOT WANT TO UPGRADE MY DEVICE! And due to this, even if I do, it most definitely will not be with Telkom!
