1 reviews | Active since Dec 2015
Harassed By Agents for a CLOSED TELKOM Acc
I have been harassed by this customer contact centre that is doing collections for Telkom every 5 minutes, everyday. I had a Telkom account over 6 years ago which I settled and closed but get harassed by these agents every ****** day which is highly annoying. When I receive Telkom statements, it says 0.00, I have been using Neotel for over 2 years now, so I do not know why I am getting calls now after 6 years to tell me about an account I closed so many years ago. The contact centre number is ***/ ***, please tell them to stop harassing me or they must send me the statements that I have been requesting since last year showing me where I am owing them as they saying. This is ****** annoying me to bits that I will take further to the ombudsman because I do not have peace at all, then on top of that they will be sending statements telling me I owe them for the harassing calls they sending me. I was handed over to MMM in which I settled this account and now someone else buys the debt and wants to set me back even more and tell me I owe millions when in fact I owe nothing!!! Please investigate this as its getting very irritating getting these calls.
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
***
Regards
keagan
Telkom Social Media Team
