hanging up the phone

<p>my PA phoned telkom business line to get the amount outstanding to settle the account before it got into arrears. the women by the name of Cameron in the call centre said she could only deal with the account holder, even though my PA had all of my details in front of her, she futher said that she did not care about the details and proceeded to hang up the phone on her. this is absoultely unacceptable service for a company that already lacks good custmer service and has such a negative PR rating. time to get your **** you **** together Telkom. i want this matter resolved and cameron to phone contact me so i can give her a lesson or 2 in customer service.</p>