Handed over to debt collectors but I have informed you that I am unemployed

I have sent so many emails stating that I am unemployed and you hand me over to your debt collectors. I am looking for a job but since you switched off my internet, it has become very difficult in searching for a job. Not only that, but you have sent me a full invoice for a month that I was off. How does that work Telkom? I am awaiting a complaint form the NCR. Let's see how this goes. Communicate only via email with me. *** is the number for the account