Handed over to attorneys after cancelling account

- Request to cancel line via email with copy of ID as advised (18/06/15)<br> - Continued to be billed for services after 30 days<br> - Left requests to be contacted via Facebook page<br> - Received sms warning that my account would be suspended if I did not pay outstanding amount<br> - Left another request on Facebook page<br> - Received call from Telkom notifying me of outstanding amount owing. Explained situation to consultant, who told me I would be contacted to resolve issue<br> - Received sms saying my account has been handed over to DC Fourie Attorneys and that I must contacted them (26/01/16)<br> <br> Expected resolution as follows:<br> - Account withdrawn from attorneys<br> - Account to be credited with what I was billed for services 30 days after I cancelled my line, including all late fees and interest accrued <br> - Deposit of R700 to be returned to me/credited to my account<br> <br> I thank you in advance for resolving this matter satisfactorily.