Handed over??!!!
In July 2017 I sent a request to Telkom via ********** as well as through their Telkom store in cape Gate to cancel my service. In December 2017 I received a message to my cell number that my account was handed over for an amount of more than R2000.00!!!
I want to know how can my account be handed over if Telkom did not contact me to notify me of any amounts outstanding, and how they never confirmed cancellation of my line
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Telkom's replyOfficial
06 Mar 2018, 09:21Hello byron-bastiaan
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply06 Mar 2018, 09:21
Official
Hello byron-bastiaan
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,