DP
Delin P
1 reviews | Active since Feb 2018
27 Feb 2018, 14:02
Half wifi data allocation
On the 26th janauJanuary I gt myself 50gig double data (100gig day and night so it was pro rata for January then the problem started in February wen I just gt allocated 50 gig day and night I logged a query but no feedback il called today and the guy jst listened to wat im explaining he didnt respond and then he dropped the call you guys debit your exact amount and im sitting with no data and nobody is dealing with this issue its the 1st march soon then im going to sit with the same issue and I didnt sign up for this
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Telkom's replyOfficial
26 Mar 2018, 13:30Good day Delinpritchard,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply26 Mar 2018, 13:30
Official
Good day Delinpritchard,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,