Half the agreed data

Item: Telkom
Rating: 1
Author: Lindie D

So I was excited to see the February deal and purchased it as I use a lot of data...

I was promised 40 gigs day and 40gigs night, but have sadly for the last 2 months only received 20 gigs day and 20 gigs night...

Am I the dumb one here? Why am I only getting half of what I signed up for

Helpful (0)

Replies (1)

Telkom's replyOfficial

04 May 2018, 07:30

Hi Lindzzz89

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom's reply04 May 2018, 07:30

Official

Hi Lindzzz89

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Half the agreed data

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