1 reviews | Active since Dec 2012
Half of new order lost, no feedback on arrival of balance of goods
<p>I have ordered 2 Iphone 6S as the contract on the two Iphone 5S I had was due for upgrade, th sales consultan was very sweet and helpful, I agreed to the terms and th phones where on the way</p> <p>Only ONE of the two phones arrived and none can tell me what has happened to the other phone; on the 5Th May 2016 I approached Telkom Mobile and spoke to <font size="3" face="Roman"><strong>ANELE SHANGE</strong></font></p> <p><font size="3" face="Roman"><strong>Telkom Mobile Representative-Sales Department</strong></font></p> <p><font size="3" face="Roman"><strong>E-mail:***</strong></font></p> <p><font size="3" face="Roman"><strong>AND TO THIS DAY NOT A SINGLE FOLLOW UP PHONE CALL, EVEN WHEN I HAVEWRITTEN AN E_MAIL EVERYDAY TO GET AN UPDATE<br /><br />I WAS JUST IGNORED</strong></font></p> <div style="color: #1***7d; font-family: Tahoma; font-size: 13px; background-color: #ffffff;"><font size="3" color="#808080" face="Roman"><strong><u><span class="il"> </span></u></strong></font></div>
Good day,
I had to spend a lot of time to resolve this matter myself, this late response (104 days later, more than 3 months!) is adding insult to the injury. Very poor form indeed.
What the consumers of this country need is a lot more service providers, which will increase competition and I suppose natural selection wil get rid of the weakest competitiors (i.e. the ones which give poor customers service)
Regards
Frans Badenhorst
Good day,
I had to spend a lot of time to resolve this matter myself, this late response (104 days later, more than 3 months!) is adding insult to the injury. Very poor form indeed.
What the consumers of this country need is a lot more service providers, which will increase competition and I suppose natural selection wil get rid of the weakest competitiors (i.e. the ones which give poor customers service)
Regards
Frans Badenhorst