JG
Jennifer G

1 reviews | Active since Jul 2013

26 Aug 2015, 15:24

Half my contract cancelled, the rest still active

in May we cancelled our facilities Tel: *** / ***. the number *** was ported, and the hunting facilities were cancelled. but.....not all of them were, and I still get the rental invoices monthly. The amount of times I have called this in and the been passed from one person to another, and eventually the phone gets slammed down on me. Im not an unreasonable person, and I just want them to cancel it properly, but on one is willing to assist me with this. I have emailed them the request on a letterhead and everything, but still I have to pay unnecessarily. Please please help me with this.<br> <br>

0
Replies (1)
Telkom
Telkom's reply26 Aug 2015, 16:28
Official
Hello JenniferGobel,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team