Hair Topic Loosing thousands AGAIN due to Telkom

Last year this time we had exactly the same problem (Exactly 12 months back same date)<br> <br> We are a small business depending on Customers (Generally elder generation) to phone to make appointments and pay buy buy aid card.<br> <br> Our phone lines are off again since Monday 17 August 2015. This means no incoming calls to the business.<br> <br> We have logged a call, went back and the guy laughed at me saying it only been 48 hours dont expect anything before 2 weeks.<br> <br> Today we went back and was told no Technician has been allocated to us yet.<br> <br> FAULT 155CWZ190815 IS URGENT!