JvdB
Jandre van der Berg
1 reviews | Active since Feb 2016
05 Mar 2018, 10:51
Had enough Telkom
I took out a contract with Telkom, Huawei Mate 10 Pro with a Huawei watch, it has been a month and a half and have not received my watch and even going back to the stores and phoning the callcentres does not solve my issue, so Telkom please tell me should I cancel my contract due to a breach on your side or are you going to attend to your customers that are actually PAYING YOU ON A MONTHLY BASIS???? Your call centre confirmed stock in your warehouse, why are your customers not getting what they are paying for????
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Replies (2)
Telkom's replyOfficial
29 Mar 2018, 09:39Hi Jandrevdb
Thank you for contacting us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience caused to you and for late response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
Telkom's reply29 Mar 2018, 09:39
Official
Hi Jandrevdb
Thank you for contacting us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience caused to you and for late response.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media
Best regards,
JvdB
Jandre van der Berg's updateReviewer Update
29 Mar 2018, 09:56Hi Luleka
No worries, this has been sorted eventually.
JvdB
Jandre van der Berg's update29 Mar 2018, 09:56
Reviewer Update
Hi Luleka
No worries, this has been sorted eventually.