Had Enough of Telkoms service delivery

Hi,<br> <br> I am a Telkom Mobile user, it is time for my upgrade and it has been IMPOSSIBLE to get a upgrade.<br> I visited the Telkom store in January in Greenstone once i got the message stating i can get my upgrade.<br> <br> I tried to apply for a new Sony Experia on the 100 and for my girlfriend a Experia on a 200 deal. When trying to load for 20 minutes with the guy at the store he said it is not possible for him to do the deal as he is not authorized to do the 200 deal only 100? (I think it was his lunch and didnt want to help me, why waste my time for 20mins)<br> <br> After visiting the store 2more times and waiting in ques, there was two staff members and about 10 customers i gave up. (I saw 5ppl walk out in 30mins whilst waiting) The staff is *********** and not enough staff for that store. <br> <br> I then decided to visit the telkom store on the other side of the greenstone mall.<br> I video recorded the person who helped me as i was so sick of being messed around. I did the forms and app**** and was promised 1 week till i get my phones. Its now 2months later and still NOTHING.<br> <br> Something has to be done about your staff, if this is not resolved i will go all out on social media with videos etc. <br> <br> OVER THIS!