1 reviews | Active since Nov 2017
HAD ENOUGH
I cancelled my internet and phone line in Jan 2017 but to date I am still billed for the line. I have made numerous enquiries and logged complaints. I have gone on the live chat line, been to the branches, sent emails and phoned but nobody can help me.
I get sent from department to department and then back again.
I have 2 lines and wanted to cancel 1 of them (I do not even live there anymore. If I don't pay then they threaten to switch off my existing line. Really clever.
So I cannot cancel a line I have not used since Jan 2017 to be able to work from home.
How long do I have to pay for this line??????
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
For the last year I have been receiving calls from collectors and my name has been blacklisted. Still no contact from Telkom. So Telkom is unavailable, not contactable to resolve issues and we just have to pay.
Lets hope I have my day in court. I will be claiming damages.
For the last year I have been receiving calls from collectors and my name has been blacklisted. Still no contact from Telkom. So Telkom is unavailable, not contactable to resolve issues and we just have to pay.
Lets hope I have my day in court. I will be claiming damages.