habe no hope

<p>Well telkom was awesome enough to move my appointment to 12 August. I work 7 days a week so to know its a Friday afternoon worked for me because i come off early but had to stay at home instead of going out with my family a bit because a technician was coming out. Low and behold 16:00 has come and gone and no one pitches. Phoned Saturday morning, 3 times the 1st time was put on hold for 30min, second time i spoke to a Mandy and said no the Technicians are striking and she cant tell me when they will stop, 3rd time a gentleman said no they didnt get out to me they will on Monday. I call this morning and found out the lady who booked my order gave the wrong address. So its lies and leaving customers on the line for hours rather than finding a solution. Spoke to an awesome lady in the technucal department today and she helped me out alot and hoping to get someone out today. I don't know why the lies and incorrect answers. Again was told give it 1-2 hours and we will get back to you and hey look its been 6 hours alredy and nothing. I had to ohone them again, and reschedule a booking and now AGAIN waiting to know when they can come. They dont have a famn care in the world these people. </p>