Guess what Telkom did to us?

<p>Today Telkom did the unthinkable.</p> <p>They shut down ALL our business phone lines for an unpaid bill of R3729! </p> <p>We had been overcharged this amount in April and were querying it since May this year. All our cellphones, landlines and internet were turned off at our offices and retail shop in Cape Town. </p> <p>Thank you Telkom! After being your clients for nearly 20 years and faithfully paying every bill, this is how you treat us. We notified you frequently that one of your agents incorrectly billed us and now we are having to pay the price of your own incompetence. We are fuming! Do you realize how much this is costing us and putting strain on our staff and customers? In the last 3 months I have been to Telkom no less than 5 times to attempt to rectify this issue and each time a query/report is submitted - all to no avail.</p> <p> </p> <p>Yours sincerely,</p> <p>Yet another very unhappy Telkom customer</p>