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Nadine E

1 reviews | Active since Mar 2015

21 Feb 2018, 19:20

Guess what? Non-working ADSL line, YET AGAIN!

I am just tired... Tired of lazy, disfunctional people that has the mentality of "I'll do it tomorrow". As long as you assholes get paid right? ***** service right? Forking up money each month to have my ADSL line down twice a month in which it takes you 4 weeks to act on it. Applause, no really, you are really contributing so much to this country. Oh by the way I'm writing this because my ADSL line is down AGAIN in case you didn't get it. It's so great to become an aspiring esports athlete in SA when you got such great telephone people backing you. So much so that I missed 2 championship matches with my team due my line not working, I'm really going to make it to the big leagues huh? Oh and also on another note, your people was aparently working on the poles inside the people behind us's yard, and when they left, my line went with them aparently. So this isn't even my fault! Yet I got to sit here, talk to rude people on your chat that cannot tell me anything other than the repitition of "we're working on it". Just let me say that again real quick, your.... technicians.... worked... on my pole... unnecessarily... and then worked... my line... like the bermuda triangle... gone. So now I'm sitting here, getting my papers in order and gathering all the info, so I can go on Friday to my lawyers. So just send your head office a little heads up. Oh and I will make dead sure to win this fight, for every person you ******* by not giving them the service they pay for. I can forgive if it happens once, maybe twice a year... But 4 times in 2 months, nah, that is deliberate. Will also get my internal informant that's been telling me you are too lazy to fix people's lines so just take someone else's to make them stop *****ing. Yeah, I know about what your employees are actually doing. Pucker up Buttercup, pray for a miracle before Friday.

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Replies (1)
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Nadine E's update22 Mar 2018, 14:20
Reviewer Update
It's already been fixed, I fixed it myself. Your technicians physically broke my line off from the pole, I had to make sure which line was mine and then reattach the line. The line is working again, thanks to someone that actually helped me fix it by telling me how. You better pray this does not happen again, my team has been kicked out of the championship by the way so there goes my dream anyway. I am not a person that goes around being so rude, but my god man!! Get your service delivery up to standard! It's not that difficult. Don't have enough technicians, employ more technicians and teach them the necessary s****s, job creation boom! The better you get your service the more people will start to like you, and the more money you will make. Check your technicians, make sure they are doing their jobs. It cannot be that hard. Thank you for replying a month later.