DL
DawonZA L
1 reviews | Active since Mar 2022
22 Jan 2018, 12:02
Growing old while waiting for feedback on fault repairs - No feedback
We logged fault 976CRK160118 to advise that the Ekhuruleni Municipality has accidentally cut our telephone cable while they were trimming a broken tree in our street. We received an acknowledgment SMS and no further contact thereafter. Waiting for 6 days now, for expected timeframe for repairs, or any kind of feedback. In the meanwhile, no telephone service, or ADSL or Wifi... :-(
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Replies (3)DL
DawonZA L's updateReviewer Update
22 Jan 2018, 14:10For 3 days now we have received a message from Telkom that they are busy investigating the cause of the problem. Why not rather just focus on a solution?
We already know the cause of the problem...what we need now is a non-bureaucratic solution...and its a really simple solution, come connect the severed cable!!!
DL
DawonZA L's update22 Jan 2018, 14:10
Reviewer Update
For 3 days now we have received a message from Telkom that they are busy investigating the cause of the problem. Why not rather just focus on a solution?
We already know the cause of the problem...what we need now is a non-bureaucratic solution...and its a really simple solution, come connect the severed cable!!!
DL
DawonZA L's updateReviewer Update
15 Feb 2018, 13:41Noleen, respectfully...to receive feedback on a query some 24 days later from a technology company is somewhat disgraceful.
And then the other concern was...Telkom was continously letting us know that they were "testing". Given that the cable had been severed, just what would they have been "testing"?
Thanks, so much, for all this nonsensical humor
DL
DawonZA L's update15 Feb 2018, 13:41
Reviewer Update
Noleen, respectfully...to receive feedback on a query some 24 days later from a technology company is somewhat disgraceful.
And then the other concern was...Telkom was continously letting us know that they were "testing". Given that the cable had been severed, just what would they have been "testing"?
Thanks, so much, for all this nonsensical humor
DL
DawonZA L's updateReviewer Update
16 Feb 2018, 08:08SO... On the same day that I made a negative comment on this website, I get home and find that my internet is not working?
Co-incidence? I think not...
I'll continue to slate your company in social media, you big bully, Telkom :-(
DL
DawonZA L's update16 Feb 2018, 08:08
Reviewer Update
SO... On the same day that I made a negative comment on this website, I get home and find that my internet is not working?
Co-incidence? I think not...
I'll continue to slate your company in social media, you big bully, Telkom :-(