1 reviews | Active since Jul 2016

09 Jul 2016, 12:21

Gross inefficiency, ******* default listing

<p>I cancelled my broadband connection with Telkom in October 2015 (filled out a form at Key West) but was billed through to March 2016. Went to Telkom in March and was told the cancellation wasnt captured into the system (their inefficiency) and was given a ref and was told it would be resolved. Been no communication from them since and now i tried to open a contract with vodacom and was told i couldnt because telkom listed me as a defaulter??</p> <p>How do they list anyone without notification as i would have obviously disputed this.</p>

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Replies (1)
Telkom
Telkom's reply10 Jul 2016, 06:29
Official

Hi andrew-mills

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience caused to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,