Gross incompetence and useless agents

I contacted 9 different people to try and resolve my billing query and got passed from one department to the other. Spoke to arrogant, *********** agents that do not have a clue about who should resolve what and was cut off whilst speaking to at least 3 of them. If their calls are recorded, I strongly suggest you listen to customer conversations and then you would fire 80% of them as they have no clue!<br> What will it take to resolve my account query, 20 people or a cancellation of my contract will suffice?<br> Catch a wake up Telkom. Your monopoly is eroding fast!<br> Maybe you can fool most of the *********** but you are heading in exactly the same direction as SAA, Eskom and party!<br>