Gross incompetence and pathetic service

<p>Have never had to resort to actually documenting my</p> <p>complaint before but have had subpar service consistently from Telkom. I cancelled my home line in johannesburg when we moved to Cape Town in January 2016. It took 8 months before that was done - and I'm still waiting for a refund on charges during that period.</p> <p> </p> <p>I have now app**** for Telkom LTE in the Cape Town CBD. I have made contact atleast 4 times over the last 2 months via the website . I went to the Canal Walk walk in center 3 weeks ago. They could not help because they said my application had already been submitted and they couldn't retrieve some sort of reference number. They promised to call me and resolve but haven't heard anything back. It indicates that 45 spots are still available as of now.</p> <p> </p> <p>Amazingly, however they continuously call to offer me other services I don't want. They seriously need to get their act together.</p> <p> </p> <p>Can someone from Telkom please help?</p>