Greenstone mall Telkom services is bad

Today my mother-in-law together with my sister-in-law went to sort out a long standing queiry in Telkom Greenstone branch, they were dealing with Jabu Hlongwane, that man is rude to costumers, doesn't respect customers and he robs the elderly with regards to their accounts payments and incorrectly invoicing them. Please Telkom look it to this, asap otherwise you will lose Greenstone mall customers.