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Farzana D

1 reviews | Active since Nov 2016

18 Nov 2017, 12:05

GREEDY , LAZY OR DISHONEST.

I have given Telkom my custom for over 16 years. The one thing they are consistent with is when you order a service they deliver almost immediately. BUT... when it comes to query on errors and cancellation of contract they DON'T deliver. I have cancelled my mobile contact in September at the telkom store. I'm still being billed. I refuse to pay it. I want a credit for 2 months and recompense for the time I've spent on the phone with the call center begging them to rectify this error. Why is it always like this? I've posted other reviews on this company over a few years. It's only after I've been through here that telkom actually rectified the errors always billing. Are you GREEDY or LAZY? Please sort this out....

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Replies (1)
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Farzana D's update04 Dec 2017, 09:27
Reviewer Update
Hello Telkom. I have received a response from u guys giving me a reference number and saying that I would be contacted. That was the 22 of last month. I have not been contacted. My problem is NOT RESOLVED. STOP PROCRASTINATING..