1 reviews | Active since Apr 2018
#greatbusiness -Jacqui O Sullivan (Group Communications Manager) and Siphosihle Sithole (Team Leader – Social Media) are great assets to Telkom Mobile
#greatbusiness -On the 1st of April at 09:17:10-I purchased Telkom Mobile airtime through my standard bank online app,for R100 and mistakenly used incorrect number:I then Phone Telkom Call centre immidietely, unfortunatedly they could not help, even Standardbank .On the 3rd, I sent an email to Jacqui O Sullivan (Group Communications Manager) asking for help and the he/she immidietely refered the matter to Siphosihle Sithole (Team Leader – Social Media Team Leader) who offered awsome service-She credited the air time back to my numbers and gave R100 bonus.Thats some kick #ss service, Wow almost gave up..Thank you Telkom Mobile.#greatbusiness
Good day.
Thank you for taking the time to share your positive experience. We will pass this message along.
Hope you enjoy the rest of your day.
Regards,
Moenieb.
Telkom Social Media Team.
Good day.
Thank you for taking the time to share your positive experience. We will pass this message along.
Hope you enjoy the rest of your day.
Regards,
Moenieb.
Telkom Social Media Team.